Events causing unintended injury or damage occurring within the premises of a large home improvement retailer are the focus. These incidents can range from minor slips and falls to more serious injuries involving equipment or merchandise. For example, a customer might trip over a misplaced pallet in an aisle, or an employee could sustain a back injury while lifting heavy materials.
Understanding the frequency, nature, and causes of these incidents is crucial for risk management and safety improvements within the retail environment. Analysis allows retailers to implement preventative measures, minimizing potential harm to customers and employees. Historically, retailers have faced increasing pressure to enhance safety protocols and maintain a secure shopping and working environment.
